Common Questions, Answered

We are based in Cape Town and service the greater Western Cape area including the Southern Suburbs, Atlantic Seaboard, Northern Suburbs, Helderberg and Winelands regions.

Yes! All quotations are completely free with no obligation. Simply contact us via our quote form, phone or WhatsApp and we'll get back to you within 4 business hours.

We respond to all enquiries within 4 business hours during our operating hours of Monday to Friday 8am–5pm and Saturday 8am–1pm.

Yes. Xtreme Group is fully licensed, certified and insured. All our technicians hold current industry certifications relevant to their service specialisation.

We offer nine specialised services: Connectivity Solutions, Air Conditioning, Ventilation, Heat Pumps, CCTV Systems, Intercom Systems, Home Automation, Home Theatre and DSTV Installations.

Yes. We work with homeowners, luxury estates, commercial offices, warehouses, retail spaces, property developers and architects across all project sizes.

Absolutely. Many of our clients use us for multiple services — for example, combining CCTV, home automation, air conditioning and connectivity in a single project. We coordinate everything seamlessly.

Installation times vary depending on the service and scope. A DSTV installation can take 1–2 hours while a full home automation setup may take several days. We'll give you a clear timeline in your quote.

We work as efficiently as possible to minimise disruption to your home or business. Our team is trained to keep work areas clean and tidy throughout the installation process.

We supply all products as part of our service. We source from leading global brands and include supply in your quote. You can also purchase products from our online shop separately.

Pricing depends on the service, scope, products specified and site requirements. We provide detailed, transparent quotes with no hidden costs. What you see is what you pay.

Yes. Most projects require a deposit upon acceptance of the quote to secure your installation date and order products. Payment terms are clearly outlined in every quote.

Yes. All our installations come with a workmanship warranty. Products also carry their respective manufacturer warranties. Warranty details are specified in your quote.

Yes. We offer ongoing maintenance and support services for all systems we install. Contact us to discuss a maintenance plan suited to your needs.